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Steps leaders can take to get the most out of feedback

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Sep 10, 2019

On September 10, 2019, the Harvard Business Review (HBR) published an article on how business publications are filled with articles about feedback, but the focus tends to be on the transfer of data. What is less explored is how leaders should respond once they receive that data.

Even when leaders make an effort to collect robust feedback, they only access about 25% of its potential value. This is because the process often stops too soon.

Review the full article on HBR's website.

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