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Global On the board’s agenda: Stepping in: The board’s role in crisis management

Published on: Sep 30, 2019

A good crisis response is, of course, about swiftly addressing what has gone wrong, but it is also about being externally focused—communicating to stakeholders, shareholders, regulators— and it is about making big decisions that have a significant impact on the future of the organization. It should be an integral part of the wider organization’s resilience measures and not simply something to deploy when all other options have failed.

There are actions boards can take now—and questions they can ask—to give themselves comfort that the organization is prepared to manage a crisis. When the stakes are high and scrutiny is intense, the board has a unique role. Stepping in may be uncomfortable, but stepping aside is not an option.

This publication was released by our US firm.

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