Accelerating toward greater financial inclusion

Published on: Sep 20, 2021

Our recent survey of 300 senior financial services executives reveals progress in reaching unserved and underserved customers—and opportunities to do more to achieve equitable participation in financial services. For financial inclusion–focused financial services institutions (FSIs), leveraging alternative data and innovative technologies is a near-term priority. Nearly 50% of our survey respondents said their organizations plan to leverage technology and business model innovation to scale financial inclusion efforts over the next 6–12 months.

This publication was released by our US firm


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