Resilience by design: Financial services operating models and operational resilience
As financial services organizations face a pressing need to modernize their operating models, embedding resilience should be a top priority. To compete in a more digital, decentralized, and data-driven environment, they will need to integrate an operational resilience mindset into their operating model design. Resilience by design: Financial services operating models and operational resilience discusses the competitive advantages of having a resilient operating model and outlines three principles for integrating a resilience mindset into the operating model design.