Next-Generation Managed Services: Journey from Cost to Value

Published on: Apr 17, 2023

Published by: Harvard Business Review

Where outsourcing was once simply a cost-saving solution, leaders are now looking to next-generation managed service providers, otherwise known as Operate service providers, to help address some of their biggest challenges in mission critical areas of business. In this research from Harvard Business Review Analytic Services, hear from leading executives who are using Operate services to help drive innovation and advantage across their organization, as well as from experienced academics and commentators in the field.


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