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CFO Insights — Evaluating IT: A CFO’s perspective

Published on: Jan 30, 2014

Ask finance chiefs about their frustrations with information technology (IT) and you are bound to get an earful. Excessive investments made. Multiple deadlines missed. Little return on investment (ROI) achieved. The list goes on.

To complicate matters, many CFOs simply do not know if their chief information officers (CIOs) are doing a good job. Moreover, with CIOs reporting to CFOs in greater numbers, there is a growing need for better measurement tools. And given the ubiquitous nature of technology today, the issues promise to get more complicated.

This issue of CFO Insights discusses how focusing on three specific areas — communication, governance, and assessment — can help CFOs identify the gaps in IT’s business support capabilities, focus IT investments, and possibly change the future vision of IT value.

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