IAS Plus availability and speed are still not normal

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29 Dec 2006

The Hong Kong government reports it will take at least five to seven days to repair the six undersea fibre-optic cables off the coast of Taiwan damaged by a series of earthquakes on 26 December 2006 (see our Earlier Story).

The cables account for about 90% of the total capacity and mainly affect connections to Japan, Taiwan, Korea, the US and Canada. Operators have implemented contingency plans and rerouted traffic via all other cables still in service. At present, voice call services including IDD calls and roaming calls to most of the countries/territories except for Taiwan have nearly resumed to normal. However, Internet access to overseas websites is still congested. IAS Plus has had less than one-third of the expected number of visitors for the week between Christmas and New Year's Day. Click for HK Government Press Release (PDF 27k).

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